Non-profit 3PL boosts productivity 300%
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57 %Increase in output
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76 %Decrease in labor dependency
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133 %Increase in picking productivity
Challenge
- Manage complex inventory: peak season (Passover) required processing up to 15,000 cases a day, including limited-time products under shared identifiers.
- Replace outdated manual process: Nassau Provisions relied on a paper-based warehouse system and tacit knowledge of long-standing employees.
- Ability to scale: legacy processes were unreliable and risky as the company grew, especially during high demand and the COVID-19 pandemic.
- Decreased training time: new or temporary staff were slow and inefficient with the old system.
Solution
- Operational stability: Infios WM (Warehouse Management) deployed and delivered value in five months, allowing Nassau Provisions to absorb 30–40% daily volume increases during peak.
- Reduced training time and labor demand: easy onboarding cut training time in half, while lower staffing requirements helped address labor shortages.
- Safe, efficient and hands-free: Infios's hands-free, screen-to-voice functionality created a safer work environment with fewer accidents and allowed associates to use both hands, increasing accuracy in double pallet picking.
“In decades of experience, I’ve never seen a response like Infios’s in March 2020, it was pivotal to our success during the pandemic.”
Our customers are at the center of what we do
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