Peckham
“With the increase in production speeds and the accuracy. We've been able to actively go out and seek new business.”
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57 %Increase in output
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76 %Decrease in labor dependency
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133 %Increase in picking productivity
Challenge
- Manage complex inventory: peak season (Passover) required processing up to 15,000 cases a day, including limited-time products under shared identifiers.
- Replace outdated manual process: Nassau Provisions relied on a paper-based warehouse system and tacit knowledge of long-standing employees.
- Ability to scale: legacy processes were unreliable and risky as the company grew, especially during high demand and the COVID-19 pandemic.
- Decreased training time: new or temporary staff were slow and inefficient with the old system.
Solution
- Operational stability: Infios WM (Warehouse Management) deployed and delivered value in five months, allowing Nassau Provisions to absorb 30–40% daily volume increases during peak.
- Reduced training time and labor demand: easy onboarding cut training time in half, while lower staffing requirements helped address labor shortages.
- Safe, efficient and hands-free: Infios's hands-free, screen-to-voice functionality created a safer work environment with fewer accidents and allowed associates to use both hands, increasing accuracy in double pallet picking.
“In decades of experience, I’ve never seen a response like Infios’s in March 2020, it was pivotal to our success during the pandemic.”
Our customers are at the center of what we do
Dental City
“We’re now positioned to double capacity in our existing space. That is the power of this partnership.”
DM Merchandising
“We were able to maintain one-day delivery on 98.7% of our shipments—that in itself is a major testament in what we’re able to do in not even year one, we’re still in year zero.”
Dorfman Pacific
“The most compelling part of voice is pick times: we were able to reduce our head count by eight people. It also increased our efficiencies and our accuracy rate.”
Fleet Feet
“What was important to us is, if we make this jump to a WMS, are we going to be able to stay on it for 8 to 10 years. We found that with Infios.”
HJI Supply Chain
“We imposed upon ourselves a goal of 99.7% accuracy — and we hit that on an almost 100% daily basis.”
