Fleet Feet
“What was important to us is, if we make this jump to a WMS, are we going to be able to stay on it for 8 to 10 years. We found that with Infios.”
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99 %Increase in shipping accuracy
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98 .7%Of one-day delivery shipments maintained
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3Months from contract to signed go-live
Challenge
- Outdated infrastructure: an aging Warehouse Management System (WMS) could no longer meet DM Merchandising's modern fulfillment needs.
- Digital transformation timeline: DM Merchandising leadership prioritized innovation to reduce friction for customers and modernize operations.
- On-premise obstacles: high costs and support demands motivated a move away from an on-premise solution.
- Essential requirements: DM Merchandising's unique business model required cartonization, waving and shipping processes ready to handle a diverse product inventory, from footwear and fashion accessories to kitchenware and technology.
Solution
- Checking all the boxes: thorough research revealed Infios WM (Warehouse Management) met key requirements for integration with the planned environment.
- Rapid deployment and live on-time: close collaboration and the cloud-based software-as-a-service (SaaS) solution enabled rapid setup, with a test environment operational within weeks of signing the contract and full functionality live in three months.
- Prioritizing training and managing change: warehouse associates quickly adapted to the new system due to its ease of use and intuitive information querying.
“We were able to maintain one-day delivery on 98.7% of our shipments— that in itself is a major testament in what we’re able to do in not even year one, we’re still in year zero.”
Our customers are at the center of what we do
Dental City
“We’re now positioned to double capacity in our existing space. That is the power of this partnership.”
HJI Supply Chain
“We imposed upon ourselves a goal of 99.7% accuracy — and we hit that on an almost 100% daily basis.”
Peckham
“With the increase in production speeds and the accuracy. We've been able to actively go out and seek new business.”
FabFitFun
“Infios software has technology with no limits to the creativity we can express in driving efficiency and adding clientele.”
