Infios AI

Supply chains face a million daily disruptions. Infios AI responds faster than your team can act on its own.

It senses events, decides the best response and acts across orders, warehouse and transportation, automatically, in real time.

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The gap between knowing and doing

Your systems detect the problem. Your teams get the notification. Then the manual scramble begins. 

By the time anyone has the full picture, the impact has already spread across orders, inventory and customers. Work keeps moving, but on the wrong plan and across disconnected systems. 

The gap between knowing and doing is where supply chains break. Infios brings enterprise-grade execution intelligence to organizations of any scale.

Others tell you what's wrong. Infios AI fixes it. At whatever pace your operation is ready to move.

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Infios AI delivers
Intelligent Supply Chain Execution™

Infios AI is the intelligence that enables Intelligent Supply Chain Execution. It operates across orders, warehouse and transportation as one connected execution environment.

Capabilities are shared across Order Management Systems (OMS), Warehouse Management Systems (WMS), and Transportation Management Systems (TMS) in real time, so when something changes in one domain, the response happens across all three.

“Infios AI is the first line of defense. It reaches out, calls the carrier, gets an update, and if they don’t answer, it immediately follows up with an email. We’ve drastically reduced the number of follow-ups our operations folks have to do.”

John O'Callaghan

Director of Information Technology at CJ Logistics America

Customer outcomes

Results from live deployments. Not projections.

  • >7.5 hours savings
    IN ORDER RELEASE TIME

    US apparel firm

  • 70 %
    BACKORDER REDUCTION

    Online retailer

  • 42% → 8%
    MANUAL TOUCH RATE REDUCTION

    B2B distributor

  • 44 %
    CARRIER DETENTION REDUCTION

    F&B manufacturer

How Infios AI works

Infios AI coordinates every response using four forms of AI.

Predictive

Predicts what's likely to happen and where it will hit.

Generative

Understands what’s happening and why it matters.

Agentic

Acts across orders, inventory, labor and transportation.

Conversational

Explains what changed in clear, real-time terms.

Infios AI in action

This is Infios AI, in production today.

Without it, a single disruption takes hours to understand and days to recover. With Infios AI, there are no escalation calls, no coordination bottlenecks.

One system. Immediate response.

Trust first, autonomy earned

Most AI solutions ask you to choose between speed and control. Infios AI doesn't. Autonomy is earned, not assumed. Infios AI operates within your guardrails and advances from recommendation to execution as trust is established. It doesn't replace human judgment. It operationalizes it at scale.

Stage 1:
Assisted

Infios AI recommends. You approve. Every decision is explained. Every adjustment teaches the system about your business.

Stage 2:
Automated

You set the policy, Infios AI executes. Exceptions escalate with full context and every action is tracked and auditable.

Stage 3:
Autonomous

Infios AI executes operational decisions end-to-end within defined guardrails. Your team focuses on strategy, not coordination.

Built into every domain

Infios AI operates across Order Management, Warehouse Management and Transportation Management, enabling Intelligent Supply Chain Execution™. Capabilities no longer sit inside each system. They’re shared and executed across workflows in real time.

Order
Management

Turn data into action

Order Management

Order and document agents capture, translate and validate unstructured documents such as orders and bills of lading, transforming them into structured data within live execution to eliminate manual entry. Shippers gain full inbound visibility, reducing dependency on vendors’ use of EDI or portals.

Warehouse
Management

Decide in real time, on the floor

Warehouse Management

Warehouse agents assist supervisors and operators by automating inventory research, issue resolution and real-time, tailored labor coaching based on associate performance and company SOPs.

Transportation
Management

Keep freight moving without manual follow-ups

Transportation Management

Transportation agents automate execution workflows, including driver check calls, via AI-powered voice agents that are triggered by defined conditions. This significantly reduces manual touch and manages exception workflows with full context.

Inside Infios Archer™

Infios AI is powered by Infios Archer, the AI product bundle that turns intelligence into action across orders, warehouse and transportation. It turns systems of record into a system of action that can sense, decide, act and learn. Its modular approach lets you start with one workflow, prove value and expand at your own pace. Designed to coordinate execution in real time, automate operational workflows and guide faster decisions and actions.

“Even if there’s a slight delay, Infios AI reduces the noise; it helps tracking and visibility to ensure the ultimate goal of delivering product on time occurs.”

John O'Callaghan

Director of Information Technology at CJ Logistics America

The gap between knowing and doing is costing you.
Infios AI closes it.