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Infios successfully gains SOC2 certification for all cloud hosted solutions
We are excited to share that we have gained SOC2 certification for our cloud hosted solutions. This demonstrates our continual investment in cybersecurity, compliance, and customer trust.
Customers and prospects can download the full report here.
Additionally, we have recently added our 2025 SOC1 reports to the above link to help our customers as they approach their end of year auditing season.
Bridge letters for Q4 will be published first week of January.
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