Shipment and Order Visibility

Seamlessly track shipments and SKUs end-to-end with our Shipment and Order Visibility solution. Gain full freight visibility, automate updates, standardize workflows and boost delivery accuracy—cutting costs and improving reliability every step.

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Challenges

Our challenges

Lack of control over goods flow

Without visibility into inventory and shipment, companies risk overspending on carrying costs and losing control of stock levels

Fragmented multimodal visibility

Switching between tracking platforms for different transportation modes causes inefficiency, poor coordination and fragmented shipment insights

Increased operating costs

Limited visibility leads to costly delays, unexpected fees and inefficient routing, all impacting the bottom line

Siloed information and data

Fast, accurate decisions need real-time access to integrated data. Siloed systems block collaboration and slow responsiveness

Late or incomplete deliveries

Missed delivery timings or accuracy damage customer trust. Accurate ETAs, complete orders and proactive communication are essential to maintaining satisfaction and loyalty

Supply chain visibility 2.0

Unifying TMS and Shipment & Order Visibility into a single instance
Benefits

What are the benefits?

Our Shipment and Order Visibility (SOV) solution delivers seamless, end-to-end shipment and SKU tracking. By consolidating manual tracking processes into a unified, automated system, SOV ensures full visibility, empowering your team with accurate data to streamline decisions and operations.

Streamlined inventory flow and visibility

Automate shipment record collection

Proactively manage escalations

Increase freight tracking transparency

Capabilities

Our key capabilities

As supply chain efficiency and cost reduction become increasingly important, end-to-end visibility is essential for achieving these goals. Shipment and Order Visibility offers on-demand access to key shipping information, empowering your team with:

  • Seamless integration

    Effortlessly connect with your existing logistics software for a unified experience

  • Custom push alerts

    Set alerts based on your specific criteria to stay informed

  • Urgency management

    Fast-track critical shipments like urgent pickups or air freight orders

  • Root cause analysis

    Pinpoint and resolve issues to prevent future disruptions

  • Warehouse resource planning

    Optimize staffing by anticipating deliveries and adjusting accordingly

  • Cost impact calculation

    Accurately assess delays and disruptions to better manage your budget

Difference

The Infios difference

  • Map container locations
    The geo-map shipments feature provides real-time tracking of ocean containers, displaying vessel details such as name, location, estimated arrival to port, status, speed and the quantity of shipments on board. 

  • Optimize lead times
    Leverage accurate, multimodal ETAs to reduce safety stock, efficiently schedule warehouse staff and lower inventory carry costs.

  • SKU-level tracking
    Track individual SKUs or orders across multiple shipments for precise location updates beyond the container level.

  • Reduce accessorial charges
    Identify and escalate shipments at risk of demurrage or detention charges and dispute incorrect fees using EDI data.

“We didn't know where our containers were—information was scattered across spreadsheets, websites and carriers. It used to take me a week to track a single part's ETA. Now, with Shipment and Order Visibility, I can search by part number, see containers on a map and instantly provide accurate ETAs to customers.”

Logistics Manager
Global Parts Manufacturer

Calculate your savings with Shipment & Order Visibility

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FAQs

Got a question?

Yes, customers can configure push alerts or export via API when criteria is met.

Yes, a geo-map feature shows the locations of ocean containers at any time.

Data can be viewed at the vessel, container, order or item level. Vessel information includes name, current location, estimated arrival to port, status, speed and the quantity of the organization’s shipments on board.

Shipment and Order Visibility enhances the native Transportation Management System (TMS) visibility capabilities. It provides additional information, such as ocean tracking, vessel information, port updates and item tracking.

Insights

Explore this topic further

  • Blog

    The dual power of visibility and supply chain execution

    How combining real-time supply chain visibility with rapid execution helps businesses proactively manage disruptions, improve decision-making, reduce costs, and optimise transportation performance

  • eBook

    Leverage Shipment and Order Visibility on any mode

    Achieving full shipment visibility is key to improving efficiency and reducing costs. TMS-powered insights help teams manage exceptions, make smarter decisions and drive savings

  • Infographic

    Deliver full lifecycle Shipment and Order Visibility

    Monitor inbound freight and streamline operations with full lifecycle shipment and order visibility—reduce risks across your global supply chain

How combining real-time supply chain visibility with rapid execution helps businesses proactively manage disruptions, improve decision-making, reduce costs, and optimise transportation performance

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