A distributor’s real complexity is in matching a wide, unpredictable set of customer orders, arriving in a dozen different formats from several different customers, to a catalog that can run into the tens of thousands of stock keeping units (SKUs). Wholesale and Distribution operations run on volume and margin, where a manually keyed order or a mismatched allocation doesn't just slow a shipment, it erodes the margin the entire order depended on.
When every order needs a human touch, volume itself becomes the bottleneck. That pressure shows up for Wholesale and Distribution teams in problems including:
With Infios connecting order management, warehouse operations and transportation, you can process high order volume without manual order entry becoming the bottleneck. Here's what you can do with each system when order formats vary, inventory runs short and every extra touch costs margin.
With Infios Order Management, you can apply allocation rules across customers, contract terms and order priority. When demand on a SKU outpaces inventory, the right orders get filled first and the rest move to backorder with clear status.
With Infios Warehouse Management, you can confirm availability against live inventory, sets picking priority to match each allocation and route work to cut down on touches, so each order costs less to fulfill.
With Infios Transportation Management, you can set routing to each customer's delivery requirements, time shipments around what's available and consolidate loads where possible to keep the cost per order down.
What teams running on Infios are achieving across order volume, warehouse throughput and delivery.
Hendrick Automotive Group
SMECO
Wholesale and Distribution teams face the same order risks on repeat. Infios AI resolves each one before it becomes a bigger problem.
An order arrives as an email, PDF or fax
Infios AI spots orders that arrive without a clean EDI feed and need manual intervention, extracts and validates the details, then enters them into the OMS, checks WMS inventory, sets TMS routing and flags exceptions for review, summarizing what needs confirmation and why.
Demand outruns inventory on a key SKU
Infios AI anticipates SKUs likely to fall short and shows which customers, orders and contract terms are affected. It then applies allocation rules across OMS, adjusts WMS picking priority and coordinates TMS timing, sending backorders or flagging them for account teams.
Manual touches start to eat into the margin
Infios AI detects orders at risk of shipping below margin threshold and breaks down which touches, exceptions or rework drive the cost up. It then adjusts OMS handling, routes WMS work to cut touches and consolidates TMS shipments, laying out what can still be done.
Infios AI powers Intelligent Supply Chain Execution™, connecting orders, warehouse and transportation so they act as one. When something changes, decisions happen continuously across every domain in a continuous loop: sense, decide, act, learn.
Start with unstructured orders: Infios AI extracts and validates orders that arrive by email, PDF or fax and creates a tender-ready load in the TMS. Allocation and margin protection come next.
Set approval rules by customer, order size or margin threshold. People handle the exceptions that need judgment, while Infios AI acts on the high-volume, low-risk orders that fill most of the queue.
Infios runs alongside the systems your team already has, so a malformed order or a margin-losing allocation gets caught and acted on across all three at once, not after someone works through the backlog.
A Leader in the Gartner Magic Quadrant for Warehouse Management Systems for eight consecutive years, with more than 5,000 customers worldwide running on Infios.
