Logistics Service Provider (LSP)

Execution that keeps pace with every client SLA

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INDUSTRY CHALLENGES

Why client volatility strains LSP network operations

LSPs run networks built around other companies' service commitments, so small disruptions rarely stay small. One client's change can strain dock capacity, labor and carrier plans shared with others. When order, warehouse and transportation decisions happen in separate systems, your team finds problems late and fixes them one at a time. Four pressure points surface first:

  • Client-specific order and service-level complexity

  • Warehouse and labor prioritization as conditions shift

  • Transportation exceptions and delivery risk

  • Multi-client visibility gaps and exception handling

HOW INFIOS SOLVES CHALLENGES

Catch changes and adjust before service failures

Connect order, warehouse and transportation to coordinate management across clients and networks. 

  • ORDER MANAGEMENT system

    Infios Order Management (OM) unifies orders across every channel by client, handling wholesale, direct-to-consumer, marketplace and subscription flows with client-specific rules instead of manual workarounds. Real-time inventory visibility cuts oversells and backorders as demand shifts. For LSPs managing multiple clients, one order and inventory picture replaces siloed tracking and surfaces exceptions as they emerge.

Results

LSP outcomes, proven in live operations

  • 22 %
    annual transportation cost savings
  • 7 %
    increase in preventative maintenance quality across 400K vehicles
INFIOS AI IN ACTION

How Infios AI helps LSPs accelerate decisions and scale execution

Priorities shift

Service levels, order profiles and client demand change suddenly

Prioritize work and coordinate a faster response across operations.

Infios AI reads demand shifts, service risk and operational pressure early to identify which clients, orders and commitments are most at risk. Infios AI updates order management priorities, adjusts warehouse labor and workflow and supports transportation service decisions across the network before recommending the next best move in real time.

Warehouse and labor needs fluctuate

Inbound volume, order mix and client requirements evolve

Adjust on the fly to protect throughput by redirecting labor and warehouse activity.

Infios AI tracks throughput, labor production and fulfillment pressure before performance slips, then assembles the workflows, clients and tasks that need attention first. Infios AI agents reprioritize order commitments, redirect warehouse work and inform transportation decisions.

Transportation risk grows

Disruptions pile up across carriers, shipments and client commitments

Stay ahead of transportation risk by knowing where to step in to reduce service impact.

Infios AI anticipates rising transportation and service risk before commitments are missed and traces which lanes, carriers and client commitments are most affected. Operating within human-determined guardrails, Infios AI agents reprioritize orders, update warehouse execution plans and reroute or rebook shipments.

Infios AI

How Infios AI works

Infios AI powers Intelligent Supply Chain Execution, connecting orders, warehouse and transportation so they act as one. When something changes, it responds immediately across every domain in a continuous loop: sense, decide, act, learn. Infios AI uses predictive, generative, agentic and conversational AI to coordinates each response in real time.

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THE INFIOS DIFFERENCE

Why LSPs choose Infios

Orders, warehouse and transportation act as one system

Intelligent Supply Chain Execution™, powered by Infios AI, connects order, warehouse and transportation to eliminate manual handoffs. When one operation changes, such as a delayed inbound shipment, warehouse tasks and order promises update in real time, reducing manual reconciliation across clients, facilities and freight.

Expand services and add clients without expanding overhead

Infios lets you scale by adding clients and services without standing up separate systems. Prebuilt integrations, reusable workflows and inherited configurations speed onboarding, so revenue arrives sooner. Infios AI automates daily execution, letting existing staff and facilities absorb more volume and services.

AI that resolves disruption instead of just flagging it

Infios AI applies predictive, generative, agentic and conversational intelligence across order, warehouse and transportation. Acting within guardrails you set, Infios Archer™ re-tenders loads, reprioritizes warehouse labor and updates order promises. Disruption becomes a managed exception before client SLAs are breached.

Explore further

Solutions behind the outcome