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99%Outbound picking accuracy
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6Months to ROI
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7 %increase in PM Quality resulting in fewer shop visits for our customers
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Real-timeOperational visibility to oversee inspections
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IncreasedQuality and accuracy of PM inspections
The Challenge
Identified inefficiencies
Penske Truck Leasing discovered its manual preventive maintenance (PM) process needed improvements and sought to increase efficiency, speed and accuracy.
Boosting associate satisfaction
To improve work quality of employees who spend hours on the road, Penske wanted an easy-to-use technology-based solution that's flexible to support multiple processes across a large fleet and workforce.
The Solution
Easy step-by-step solution
Infios Voice prompts via headset and directs technicians through tailored PM steps, ensuring hands-free operation and process completion.
Scalable deployment processes created
Across more than 400,000 vehicles supporting nearly 10,000 technicians and over 3,600 headsets.
Operational visibility
Supervisors can oversee inspections in real-time.
Maximized quality and adoption
Penkse prioritized extensive training for 4,000 technicians over 18 months to ensure inspection quality.
“The success of the partnership with Infios is the base of this program. Together, we were able to make our maintenance vision come to life.”
Our customers are at the center of what we do
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57%Increase in output
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76%Decrease in labor dependency
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99.9%On time and accurate shipments
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300%Increase in productivity
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15%Increase in productivity over RF scanners
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15%In savings
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20%Faster order processing in B2C
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5Months AMR deployment
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22%Increase in productivity