Nassau Provisions
“In decades of experience, I’ve never seen a response like Infios’s in March 2020, it was pivotal to our success during the pandemic.”
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99 %Outbound picking accuracy
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6Months to ROI
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82 %Decrease in temporary staff needs
Challenge
- Seeking efficiency and speed: Dorfman Pacific identified the need to get orders out faster with a turnaround goal of 24 hours.
- Labor bottlenecks: handling 6,500+ SKUs quickly and efficiently became difficult and impacted Dorfman Pacific's ability to keep up with demand without retaining 12 to 15 additional temporary employees throughout the facility.
Solution
- Voice-driven order management: Infios Voice supported outbound picking, later expanding to cycle counts and put-away.
- Easy-to-use and learn: hands-free picking accelerated order processing, and new employees learned the solution quickly with limited training.
- ROI in just 6 months: picking accuracy improved to 99% and Dorfman Pacific met efficiency goals with fewer temporary employees.
- Multilingual features: recruiting and retention in a diverse labor pool benefits from widely accessible work solutions.
“The most compelling part of voice is pick times: we were able to reduce our head count by eight people. It also increased our efficiencies and our accuracy rate.”
Our customers are at the center of what we do
Peckham
“With the increase in production speeds and the accuracy. We've been able to actively go out and seek new business.”
Penske
“The success of the partnership is the base of this program. Together, we were able to make our maintenance vision come to life.”
Regis Corporation
“After implementing voice last year, we had the best year we’ve ever had for lowest number of recordable accidents in our facility.”
Boulanger
“We would like to go all the way with the deployment of Infios solutions across all our warehouses.”
Crown Paints
“It was imperative that the voice technology could integrate easily with our existing processes.”
