Peckham
“With the increase in production speeds and the accuracy. We've been able to actively go out and seek new business.”
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20 %Faster order processing in B2C
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5Months AMR deployment
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1Year until ROI achieved
Challenge
- Standardizing warehouse processes: Boulanger recognized the need to standardize end-to-end warehouse processes across its B2B and B2C channels that included 225 stores in France.
- Managing logistics during peak demand: the specialist in household appliances, multimedia and leisure products struggled with managing order peaks, preparing orders on time and completing delivery when promised.
- Adapting to accelerated e-commerce growth: rapid increases in online B2C sales prompted the need for a solution that could interface with new warehouse technologies and synchronize inventories with the web platform to improve delivery time.
Solution
- Approached inventory holistically: Infios WM (Warehouse Management) and Infios DOM (Distributed Order Management) helped Boulanger standardize stock and inventory management processes to accelerate B2C order fulfillment with real-time visibility into pre-booked and available inventory.
- Deployed innovative warehouse technologies: Infios Voice and Autonomous Mobile Robots (AMRs) solutions improved operational efficiency and optimized the use of space, labor, and energy resources.
- Centralized and prepared to adjust: SaaS-based WMS is configurable to evolving operational needs, while seamless integration enables orchestration of product flows across receiving, storage, order picking and dispatch.
“We would like to go all the way with the deployment of Infios solutions across all our warehouses.”
Our customers are at the center of what we do
Ariat
“By eliminating hours of manual labor, we can reinvest in high-value services, enhance end-of-line quality and allocate resources to customer-focused areas of the business.”
Boxy
“The Infios solution is at the heart of our customer fulfillment strategy—and a true game changer for us.”
Crown Paints
“It was imperative that the voice technology could integrate easily with our existing processes.”
Dental City
“We’re now positioned to double capacity in our existing space. That is the power of this partnership.”
Fleet Feet
“What was important to us is, if we make this jump to a WMS, are we going to be able to stay on it for 8 to 10 years. We found that with Infios.”
