SMECO cuts put-away time by 50%+

Challenge

• Operational inefficiencies slowed fulfillment performance: SMECO struggled with inconsistent productivity, rising error rates and time-intensive training, all of which made daily fulfillment harder than it needed to be.
• Limited reporting hindered real-time decision-making: the team lacked robust reporting capabilities and needed immediate access to real-time operational data to understand performance and react faster.
• Inventory blind spots extended order cycle time: poor visibility into inventory location and movement created delays, bottlenecks and throughput constraints that slowed the entire order cycle.
• Aging systems couldn’t support future growth: to keep up with customer expectations and scale efficiently, SMECO needed to modernize its operation and invest in technology built for long-term growth.

Solution

• Faster-than-expected ROI through modern execution: although SMECO planned for a 12–18 month return, implementing Infios WM (Warehouse Management) accelerated that timeline dramatically, delivering measurable ROI in just three months.
• Real-time visibility that unlocks control: with Infios WM acting as their “inventory GPS,” SMECO gained precise, real-time tracking that improved accuracy, accountability and operational responsiveness.
• Streamlined put-away for higher throughput: put-away tasks that once took up to two days were completed in under one day with Infios WM, enabling faster flow, shorter cycle times and a more efficient operation overall.