SMECO cuts put-away time by 50%+

  • Wholesale and Distribution
  • Warehouse Management
  • 63 %
    Reduction in claim losses for clients
  • Reduced
    Manual processes and errors
  • Enhanced
    customer service with centralized, secure access and flexible reporting

The Challenge

Operational inefficiencies slowed fulfillment performance

SMECO struggled with inconsistent productivity, rising error rates and time-intensive training, all of which made daily fulfillment harder than it needed to be.


Limited reporting hindered real-time decision-making

The team lacked robust reporting capabilities and needed immediate access to real-time operational data to understand performance and react faster.


Inventory blind spots extended order cycle time

Poor visibility into inventory location and movement created delays, bottlenecks and throughput constraints that slowed the entire order cycle.


Aging systems couldn’t support future growth

To keep up with customer expectations and scale efficiently, SMECO needed to modernize its operation and invest in technology built for long-term growth.


The Solution

Faster-than-expected ROI through modern execution

Although SMECO planned for a 12–18 month return, implementing Infios WM (Warehouse Management) accelerated that timeline dramatically, delivering measurable ROI in just three months.


Real-time visibility that unlocks control

With Infios WM acting as their “inventory GPS,” SMECO gained precise, real-time tracking that improved accuracy, accountability and operational responsiveness.


Streamlined put-away for higher throughput

Put-away tasks that once took up to two days were completed in under one day with Infios WM, enabling faster flow, shorter cycle times and a more efficient operation overall.

“I like to call it our inventory GPS. We've become way more efficient as far as keeping track of our inventory.”

Steve Burroughs
Regional Warehouse Manager, SMECO