Dental City
“We’re now positioned to double capacity in our existing space. That is the power of this partnership.”
SMECO cuts put-away time by 50%+
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63 %Reduction in claim losses for clients
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ReducedManual processes and errors
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Enhancedcustomer service with centralized, secure access and flexible reporting.
Challenge
- Operational inefficiencies slowed fulfillment performance: SMECO struggled with inconsistent productivity, rising error rates and time-intensive training, all of which made daily fulfillment harder than it needed to be.
- Limited reporting hindered real-time decision-making: the team lacked robust reporting capabilities and needed immediate access to real-time operational data to understand performance and react faster.
- Inventory blind spots extended order cycle time: poor visibility into inventory location and movement created delays, bottlenecks and throughput constraints that slowed the entire order cycle.
- Aging systems couldn’t support future growth: to keep up with customer expectations and scale efficiently, SMECO needed to modernize its operation and invest in technology built for long-term growth.
Solution
- Faster-than-expected ROI through modern execution: although SMECO planned for a 12–18 month return, implementing Infios WM (Warehouse Management) accelerated that timeline dramatically, delivering measurable ROI in just three months.
- Real-time visibility that unlocks control: with Infios WM acting as their “inventory GPS,” SMECO gained precise, real-time tracking that improved accuracy, accountability and operational responsiveness.
- Streamlined put-away for higher throughput: put-away tasks that once took up to two days were completed in under one day with Infios WM, enabling faster flow, shorter cycle times and a more efficient operation overall.
“I like to call it our inventory GPS. We've become way more efficient as far as keeping track of our inventory.”
Our customers are at the center of what we do
DM Merchandising
“We were able to maintain one-day delivery on 98.7% of our shipments—that in itself is a major testament in what we’re able to do in not even year one, we’re still in year zero.”
Fleet Feet
“What was important to us is, if we make this jump to a WMS, are we going to be able to stay on it for 8 to 10 years. We found that with Infios.”
HJI Supply Chain
“We imposed upon ourselves a goal of 99.7% accuracy — and we hit that on an almost 100% daily basis.”
Peckham
“With the increase in production speeds and the accuracy. We've been able to actively go out and seek new business.”
Ariat
“By eliminating hours of manual labor, we can reinvest in high-value services, enhance end-of-line quality and allocate resources to customer-focused areas of the business.”
