Adapting for expansion: outdated manual systems hurt HJI Supply Chain's ability to serve a diversifying customer base with varying fulfillment needs (pallets, parcels, kitting, assembling, picking, put-away).
Replacing paper-based picking: manual inventory management required excessive labor use and limited scalability.
Sustaining growth: plans for additional HJI facilities depended on increased accuracy, visibility and security across all operations.
Solution
Streamlined SaaS solution:Infios WM (Warehouse Management) allowed easy implementation across locations, enhanced security and offered scalability for growth opportunities.
Configurable for customers: Infios WM supports HJI's diverse customer requirements, including assembly tracking, kitting, and real-time tracking from receiving to shipping.
Automation and innovation: process improvements reduced receiving steps from 10 to 4, decreased labor dependency and improved inventory management.
“We imposed upon ourselves a goal of 99.7% accuracy — and we hit that on an almost 100% daily basis.”
Our customers are at the center of what we do
SUCCESS STORY
Dental City
“We’re now positioned to double capacity in our existing space. That is the power of this partnership.”
“We were able to maintain one-day delivery on 98.7% of our shipments—that in itself is a major testament in what we’re able to do in not even year one, we’re still in year zero.”