The Challenge
Scalability
ISN experienced rapid business growth, prompting a tenfold expansion of its distribution centers to over 1 million square feet.
Improve productivity
The company saw a drop in productivity due to long travel times in the larger warehouses. Needed to maintain “pick and ship same day” service while mitigating labor shortages and inefficiencies.
Changes in customer buying behavior
Surge in small package shipments (from 50% to 80% of orders) increased pressure on throughput.
The Solution
Fast integration and deployment
Infios WM (Warehouse Management) integrated with 49 Locus Autonomous Mobile Robots (AMRs) across 3 sites for same-day go live with no operational downtime.
Increased efficiency
Picking paths reduced travel time for the robots, while associates focus on picking to improve accuracy.
Stabilized workforce
Training time is reduced, and AMRs are augmenting the work of associates--not replacing them.
Increased associate wages
Cost savings from integrating AMRs allows ISN to reinvest in its workforce.