Scalability: ISN experienced rapid business growth, prompting a tenfold expansion of its distribution centers to over 1 million square feet.
Improve productivity: the company saw a drop in productivity due to long travel times in the larger warehouses. Needed to maintain “pick and ship same day” service while mitigating labor shortages and inefficiencies.
Changes in customer buying behavior: surge in small package shipments (from 50% to 80% of orders) increased pressure on throughput.
Solution
Fast integration and deployment:Infios WM (Warehouse Management) integrated with 49 Locus Autonomous Mobile Robots (AMRs) across 3 sites for same-day go live with no operational downtime.
Increased efficiency: picking paths reduced travel time for the robots, while associates focus on picking to improve accuracy.
Stabilized workforce: training time is reduced, and AMRs are augmenting the work of associates--not replacing them.
Increased associate wages: cost savings from integrating AMRs allows ISN to reinvest in its workforce.
“We were picking the same day and doing the same volume. We didn’t have to take a break to deploy and implement.”