Wholesale retailer achieves 99% shipping accuracy
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170 %Above peak season forecast
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3 daysTo complete a full week’s work
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98 .5%Order accuracy during peak season
Challenge
- Scaling warehouse operations: rapid 30 percent year-over-year growth outpaced existing workflows.
- Improving inventory accuracy: inaccurate inventory and limited visibility resulting in errors.
- Streamlining fulfillment steps: fragmented pick, pack and ship processes.
Solution
- Infios WM (Warehouse Management): unified picking, lot control, license plating for faster fulfillment.
- ERP integration: automated WMS-ERP sync, reducing errors and IT strain.
- System directed processes: the team now completes a full week of work in just three days.
- Increased accuracy: auditors reported zero errors for the first time ever.
- More efficient picking and storage: peak season shipping volume nearly doubled from 10,000 to 19,000 cases moved per FTE.
- Quarterly full-bin counts and monthly high-velocity counts: eliminated reliance on annual physical inventory and improved year-round inventory accuracy.
- Improved visibility and lot control: hundreds of thousands in tariff savings by strategically managing inventory already in the U.S.
“We ended up finishing the month at 170% over forecast — the biggest month in the history of the company. Realistically, we could not have done it without Infios being implemented at that point.”
Our customers are at the center of what we do
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