Drugstore retailer optimizes delivery for 2K+ stores

The Challenge

Scaling precision across a growing retail network

Retailer dm continuously evolved to meet rising customer expectations for product variety and on-shelf availability across more than 2,000 stores in Germany and a rapidly expanding Central European footprint.

Complex logistics, uneven automation

Daily store deliveries required highly efficient storage and retrieval strategies, yet dm’s distribution sites varied widely in size, layout and levels of automation, making consistency and optimization difficult to maintain.

The Solution

Unified warehouse intelligence across the network

dm implemented Infios WM (Warehouse Management) to standardize and orchestrate warehouse operations across dozens of facilities by linking systems, data and workflows into one cohesive digital framework.

Integrated precision and guided performance

RF, ERP integrations and Pick-by-Light technology at its Waghäusel site, dm enabled faster, more accurate picking while empowering teams to work in sync with the system’s intelligence.