Outdoor retailer manages 150K SKUs efficiently

Retail
Warehouse Management

Increased

Visibility across 150K items
Accelerated

Agility with flexible workflows
Improved

Ability to scale with growing number of orders

The Challenge

High-volume outdoor retail demanded sharper warehouse performance

Serving 500,000 customers across 23 countries, Bergzeit needed to optimize warehouse operations to keep pace with growing order volumes and rising service expectations.

Complex data and variable inventory made accuracy hard to maintain

As one of Europe’s largest online shops for mountain sports and outdoor gear, Bergzeit wrestled with limited stock visibility, intricate product data like serial numbers and best-by dates, and the need to streamline replenishment and packaging windows.

The Solution

Unified execution layer for fast, accurate fulfillment

Bergzeit deployed Infios WM (Warehouse Management) and Infios SDS (Shipping & Dispatch System) to orchestrate batch creation, multi-order picking and RF-supported workflows, bringing efficiency and precision to every picking run.

Deep system integration for real-time control

Seamless, data-driven optimizations improved visibility, speed and overall fulfillment reliability.

“We were a strong ‘rope team,’ and the experience made us want to climb further peaks.”

Holger Cecco-Stark
Head of Technical Business Solution, Bergzeit