Bike Components
“The new system architecture has not only accelerated our operations—it’s built the foundation for long-term scalability.”
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IncreasedVisibility across 150K items
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AcceleratedAgility with flexible workflows
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ImprovedAbility to scale with growing number of orders
Challenge
- High-volume outdoor retail demanded sharper warehouse performance: serving 500,000 customers across 23 countries, Bergzeit needed to optimize warehouse operations to keep pace with growing order volumes and rising service expectations.
- Complex data and variable inventory made accuracy hard to maintain: as one of Europe’s largest online shops for mountain sports and outdoor gear, Bergzeit wrestled with limited stock visibility, intricate product data like serial numbers and best-by dates, and the need to streamline replenishment and packaging windows.
Solution
- Unified execution layer for fast, accurate fulfillment: Bergzeit deployed Infios WM (Warehouse Management) and Infios SDS (Shipping & Dispatch System) to orchestrate batch creation, multi-order picking and RF-supported workflows, bringing efficiency and precision to every picking run.
- Deep system integration for real-time control: seamless, data-driven optimizations improved visibility, speed and overall fulfillment reliability.
“We were a strong ‘rope team,’ and the experience made us want to climb further peaks.”
Our customers are at the center of what we do
Deuter
“Partnering with Infios has transformed our supply chain with lasting impact.”
Dm-drogerie markt
“Above all, our focus is on how we can meet diverse requirements—in the distribution centers as well as in our dm stores.”
Rudolph Logistics
“In Infios, we have found a strong partner to create the perfect balance between a powerful standard and individual customizations.”
Strauss
“With Infios, logistics optimization exceeded our expectations. In combination with a digital twin one of our hubs was completed 25% ahead of schedule.”
