Peet’s Coffee manages 700 routes daily
Built for food and beverage companies managing product freshness, shifting demand, service expectations, and tighter coordination across production, warehouse and transportation.
For food & beverage companies, execution is a race against the clock: a shelf-life window closing, a temperature-sensitive order in transit, a substitution decision that has to happen before a truck leaves the dock. Infios AI connects order management, warehouse operations and transportation, so teams can turn real-time signals into coordinated action instead of a scramble across systems. That helps food & beverage teams solve problems including:
Infios AI powers Intelligent Supply Chain Execution, connecting orders, warehouse and transportation so they act as one. When something changes, it responds immediately across every domain in a continuous loop: sense, decide, act, learn. Powered by Infios Archer, Infios AI uses predictive, generative, agentic and conversational AI to coordinates each response in real time.
Product freshness windows tighten, so teams need to decide where inventory should go first and which orders should be prioritized.
A disruption threatens on-time delivery for time-sensitive orders, so teams need to decide which shipments and customers to prioritize first.
Shortages, substitutions, or fulfillment exceptions start to pile up, so teams need to decide where to step in to protect throughput and service.
Peet's Coffee
Sprouts
When freshness and delivery windows are on the line, an AI solution can't just flag the problem; it has to act across order, warehouse and transportation before a shipment is lost to spoilage or delay. Our checklist for evaluating an AI supply chain execution solution covers what to ask before you commit.
Infios stands apart by embedding AI directly into execution, connecting decisions across orders, warehouse, and transportation, and helping retailers move faster with more control.
Nobody wants to find out a shelf-life window closed after the product's already a write-off. Infios AI works inside the same order, warehouse and transportation systems your team uses every day, so it can pull the order from a closer distribution center or hold it for a faster lane while there's still time to save it.
Predictive, generative, agentic and conversational AI work together on every freshness and delivery risk: sensing it early, deciding which shipments matter most, swapping in the distribution center that can still hit the window and picking up new patterns with every route it runs.
Rather than changing every process at once, food & beverage teams often start with the Order Error Diagnostic agent. When an order gets stuck behind an empty pick location or a pending replenishment, Infios AI finds the root cause and recommends the fix, instead of someone tracing it by hand while a shelf-life-sensitive order waits. From there, teams can expand into delivery and substitution decisions.
A temperature exception on a shipment still needs a person's judgment, even when everything else moves faster. Food & beverage teams apply their own business rules and approvals, like requiring sign-off on that kind of exception, so Infios AI keeps a person in the loop on the calls that matter most, expanding its role as that trust builds.