Drugstore retailer optimizes delivery for 2K+ stores
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100 %Increase in goods throughput
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83 %Decrease in throughput time
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40 Minutesfrom order receipt to shipment
Challenge
Disconnected operations slowed a growing supply chain: Strauss needed to bring structure and digital visibility to a complex, multi-location network where manual processes and siloed systems made fulfillment slow and scaling difficult.
Transformation without disruption: Modernizing operations at two main locations meant implementing fast but without jeopardizing existing operations or interrupting customer commitments.
Solution
Intelligent supply chain execution through connected systems: Strauss implemented Infios WM (Warehouse Management), Infios WCS (Warehouse Control System), and Infios DOM (Distributed Order Management) to synchronize inventory, automation and order flows across sites.
Scaled automation: integration of automated conveyor technology, goods-to-person workflows and a robot-assisted returns process, streamlining goods movements for maximum efficiency.
Enhanced visibility and execution: Strauss balances workloads across both large and small locations, enabling inventory visibility in the millions, and enabling to dispatch over 100,000 parcely per day.
“Infios has enabled us to fundamentally transform our logistics processes, advancing our intelligent supply chain execution to be both smarter and more sustainable. As a result, we have reduced error rates by 80% while increasing availability by 20%. These efficient and seamless operations are directly reflected in our customer satisfaction, which is consistently approaching 100%. This outcome not only demonstrates our operational performance but also reinforces our commitment to sustainable excellence and a strong customer focus.”
Our customers are at the center of what we do
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