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63%Reduction in claim losses for clients
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Enabledvirtual inventory segmentation
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SupportComplex fulfillment enabling batch order allocation
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OnboardingNew clients in less than 4 weeks
The Challenge
Flexibility and adaptability
As a 3PL, Saddle Creek required a highly flexible OMS capable of supporting one-off configurations to meet the unique needs of individual clients.
Scalable deployment
The solution needed to support efficient rollouts across multiple clients and locations, without dependency on internal IT or a vendor.
Cost-effectiveness
Affordability was a key consideration, ensuring that the solution could scale efficiently without driving up operational costs.
Innovative interface
Saddle Creek prioritized a user-friendly interface that could give clients full visibility into order data and business performance.
The Solution
Inventory segmentation
Saddle Creek prevents overselling by reserving inventory for specific uses like wholesale replenishment and ensures product availability for end customers regardless of order origin.
Fast, seamless deployments
Cloud-native Infios OM with built-in iPaaS allowed rapid, low-lift deployment, reducing onboarding time and disruption.
Enhanced operational efficiency
Improved processes enable efficiency gains that position Saddle Creek competitively in the 3PL landscape, especially for omnichannel clients demanding speed and visibility.
“What makes the Infios OM application so valuable is its configurability and customizability to be tailored, so we can be more responsive to our clients’ needs. Many of the challenges it helps us solve extend beyond the traditional ‘four walls’ of a warehouse.”
Our customers are at the center of what we do
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50%Increase in picking productivity
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25%Increase in throughput speed
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150KLoads / year efficiently handled
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96%Reduction in inventory feed latency
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8Minutes for order release – down from 8 hours