US apparel firm cuts inventory latency 96%
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2 millionTRANSACTIONS IN 1 DAY INTEGRATED WITH INFIOS OM
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+1.6 millionORDERS CREATED DURING PEAK SEASON
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7% to 3.3%DECREASE IN BOPIS REJECTION RATES
Challenge
- Global tariff uncertainty: tightening logistics capacity ahead of peak season.
- Disparate visibility: need for view across retail, eCommerce, and marketplace channels.
- Legacy fulfillment systems: unable to support record-breaking order volume.
Solution
- Infios OM (Order Management): real-time order orchestration and intelligent inventory allocation.
- Infios WM (Warehouse Management): operational and labor efficiency with increased inventory visibility.
- Connected Execution: real-time information flow between OM and WM systems via an integration layer.
“At our peak volume with Infios this year, we did 2 million transactions in one day. Every one of those transactions at some point ties into OMS. Whether it's fulfilling it, whether it's the inventory adjustment going through it. Infios helped us keep up. They kept up with us. Not easy to do.”
Our customers are at the center of what we do
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