Crown Paints
“It was imperative that the voice technology could integrate easily with our existing processes.”
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26 %Increase in productivity
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99 .9%Accuracy (+0.3%)
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Real-timeVisibility
Challenge
- Fulfillment speed and accuracy: at its 600K sq ft distribution center in Nuneaton, England, RS Components needed a solution to improve order fulfillment performance.
- Minimal disruption: required changes that would protect existing system investments and avoid major process disruptions.
Solution
- Voice-enabled workflows: introduced Infios Voice Solutions to streamline picking and fulfillment processes.
- High-volume throughput: handles more than 44K parcels daily, demanding efficiency and reliability.
- Seamless integration: connected with existing fulfillment schedules, conveyor systems, ERP and WCS for smooth operations.
“We wanted to enhance our customer experience by ensuring that our customers consistently receive the correct product and quantity within short delivery windows.”
Our customers are at the center of what we do
Boulanger
“We would like to go all the way with the deployment of Infios solutions across all our warehouses.”
Dorfman Pacific
“The most compelling part of voice is pick times: we were able to reduce our head count by eight people. It also increased our efficiencies and our accuracy rate.”
Nassau Provisions
“In decades of experience, I’ve never seen a response like Infios’s in March 2020, it was pivotal to our success during the pandemic.”
Peckham
“With the increase in production speeds and the accuracy. We've been able to actively go out and seek new business.”
Penske
“The success of the partnership is the base of this program. Together, we were able to make our maintenance vision come to life.”
