Legacy WMS buckles under high-volume demand: Parts Town’s explosive growth and 10,000+ daily orders quickly exceeded the limits of its legacy warehouse management system.
Performance decrease and rising error rates: the system couldn’t keep up, slowing pick ticket printing, introducing human error and creating fulfillment backlogs.
Scalability gap for same-day shipping: to maintain same-day shipping promises and handle complex order assemblies, Parts Town needed a more flexible, high-performance WMS.
Solution
Configurable solution built for dynamic fulfillment:Infios WM (Warehouse Management) delivered a scalable, high-speed system that enabled real-time error correction, optimized picking paths and supported rapid order assembly.
Improved accuracy and workforce empowerment: by integrating barcode automation, forced verifications and visual confirmations, Infios helped Parts Town boost accuracy, reduce manual checks and give frontline teams the tools to self-correct and accelerate fulfillment.
“We have deep abiding faith in Infios to keep up. The warehouse management solution has delivered since go-live in 2015.”