The Challenge
Legacy WMS buckles under high-volume demand
Parts Town’s explosive growth and 10,000+ daily orders quickly exceeded the limits of its legacy warehouse management system.
Performance decrease and rising error rates
The system couldn’t keep up, slowing pick ticket printing, introducing human error and creating fulfillment backlogs.
Scalability gap for same-day shipping
To maintain same-day shipping promises and handle complex order assemblies, Parts Town needed a more flexible, high-performance WMS.
The Solution
Configurable solution built for dynamic fulfillment
Infios WM (Warehouse Management) delivered a scalable, high-speed system that enabled real-time error correction, optimized picking paths and supported rapid order assembly.
Improved accuracy and workforce empowerment
By integrating barcode automation, forced verifications and visual confirmations, Infios helped Parts Town boost accuracy, reduce manual checks and give frontline teams the tools to self-correct and accelerate fulfillment.