How Hendrick eliminated shipping errors and achieved 42% net profit growth

  • Wholesale and Distribution
  • Warehouse Management
  • 25 %
    year-over-year (YoY) growth for each distribution center (DC)
  • 42 %
    net profit growth while sales and gross profit grew approximately 15%
  • 100 %
    decrease in shipping errors and mis-picks

The Challenge

Limited inventory visibility

Paper-based processes made tracking inventory movement and preventing inventory losses difficult.


Inventory accuracy and control issues

Legacy systems lacked robust audit capabilities, multi-location inventory tracking and real-time visibility.


Operational inefficiencies

Employees manually searched for products and performed redundant tasks that slowed operations.


Workforce challenges

Long shifts, inconsistent processes and lack of system guidance made onboarding difficult and turnover risk.


The Solution

Enabled real-time inventory visibility, warehouse workflows, auditing and end-to-end inventory traceability.


NetSuite enterprise resource planning (ERP) integration

Built an integrated platform connecting inventory, financials and operations with real-time transaction processing.


Customized warehouse workflows

Optimized pick paths, quality controls, multi-location inventory management and warehouse-specific processes.


Rapid multi-site deployment

Standardized operations across four distribution centers in approximately 90 days with a repeatable network-wide model.

“The partnership with Infios has revolutionized how we do business. What's exciting is that we've only scratched the surface of what the platform can do, and we're confident it can support our growth for years to come.”

Brian Bus
General Manager, Hendrick Automotive Group