Bunzl Retail Services reduces dock-to-stock time by 50%
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100 %
decrease in shipping errors and mis-picks
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42 %
net profit growth while sales and gross profit grew approximately 15%
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25 %
year-over-year (YoY) growth for each distribution center (DC)
Challenge
Limited inventory visibility: Paper-based processes made tracking inventory movement and preventing inventory losses difficult.
Inventory accuracy and control issues: Legacy systems lacked robust audit capabilities, multi-location inventory tracking and real-time visibility.
Operational inefficiencies: Employees manually searched for products and performed redundant tasks that slowed operations.
Workforce challenges: Long shifts, inconsistent processes and lack of system guidance made onboarding difficult and turnover risk.
Solution
Infios WM (Warehouse Management): Enabled real-time inventory visibility, warehouse workflows, auditing and end-to-end inventory traceability.
NetSuite enterprise resource planning (ERP) integration: Built an integrated platform connecting inventory, financials and operations with real-time transaction processing.
Customized warehouse workflows: Optimized pick paths, quality controls, multi-location inventory management and warehouse-specific processes.
Rapid multi-site deployment: Standardized operations across four distribution centers in approximately 90 days with a repeatable network-wide model.
“The partnership with Infios has revolutionized how we do business. What's exciting is that we've only scratched the surface of what the platform can do, and we're confident it can support our growth for years to come.”
Our customers are at the center of what we do
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