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Bunzl Retail Services reduces dock-to-stock time by 50%

Distributor Warehouse Management
  • 50 %

    reduction in dock-to-stock time

  • 99 %

    inventory accuracy

  • 86 %

    reduction in employee onboarding time

Challenge

  • Fragmented systems across sites: Multiple WMS platforms and inconsistent processes drove execution variability and blocked network-wide scale.

  • Limited flexibility in legacy systems: Rigid legacy apps slowed workflow changes, customer onboarding, and response to shifting operations.

  • Inconsistent training and onboarding: Site-by-site process differences extended ramp times and created uneven workforce productivity.

  • Lack of real-time visibility: Limited system insight delayed issue detection and reactive labor and performance management.

Solution

  • Infios WM (Warehouse Management): standardized warehouse operations across Bunzl's distribution network for greater consistency and scalability.

  • Optimized picking and receiving: improved workflows, reduced travel time, and accelerated dock-to-stock processes.

  • Faster onboarding: reduced training time from days to hours with intuitive, easy-to-use workflows.

  • Real-time visibility: dashboards provided supervisors with actionable operational insights.

“The biggest difference is how quickly associates can work confidently in the system. Tasks are more intuitive, workflows are clearer and there’s less opportunity for error.”

Jeff VanTol
Director of Operations, Bunzl
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