Order Workflow Creation

Launch new fulfillment channels faster, without relying on IT for every change with an Infios Archer agent

 

An operator describes a new fulfillment workflow in plain language. The Order Workflow Creation agent prototypes it, complete with process steps and business rules, and surfaces it for review. The operator adjusts and approves it; no IT ticket, no development cycle.

The Challenge

The gap between need and action

Launching a channel means defining business rules, configuring workflows and waiting for IT to implement and test them. That can take weeks. And once the channel is live, even a simple change — like capping inventory allocation, adjusting hold logic or changing cancellation rules — can mean another IT request.

Take a new TikTok marketplace channel. An operator may want to cap sales at 10% of available inventory and hold orders for 30 minutes before release. The business knows what it needs, but making that change still depends on someone else to configure and implement.

When fulfillment logic can only be changed by technical teams, the business moves at the speed of the development queue, not the speed of the opportunity. The operator who understands the business need and the developer who can implement it are two different people on two different timelines, and every change must cross that gap.

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The Solution

How the agent solves it

Operators simply describe what they need in chat. The Order Workflow Creation agent builds the proposed workflow, applies business rules like inventory limits and hold logic, and presents it for review. Operators can adjust and approve the workflow before it goes live, keeping teams in control from start to finish. No IT ticket. No development cycle. Just faster fulfillment changes.

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THE BENEFITS

What agility enables

Faster time to revenue

Launch new channel changes quickly while protecting inventory and maximizing margin.

Adapt as conditions change

Update fulfillment workflows to respond to new rules, demand and risk.

Less technical dependency

Act on new opportunities without waiting for technical resources.

Across supply chain execution

While a new order workflow operates in the OMS, its rules also affect inventory, warehouse, fulfillment and transportation planning.

  • CREATE DOWNSTREAM VISIBILITY

    With connected execution systems, warehouse and transportation teams can gain visibility into new channel demand and transportation needs early, before they create downstream pressure.

  • Improve inventory control across execution

    New workflows can apply inventory limits and business rules before workflows go live and risk impacting fulfillment later.

  • TURN IDEAS INTO EXECUTION

    Teams can test, adapt and scale new workflows quickly as demand, channels and business needs change.

PICK YOUR DISRUPTION

Learn more about supply chain execution disruptions and how to solve them

Explore AI-powered execution.

See how Infios Archer brings AI agents into everyday supply chain execution.