Automated Order Entry

An Infios Archer agent to manage shipment orders at scale and keep transportation planning on track

 

Shipping orders arrive in every format and often all at once. The Automated Order Entry agent reads and validates them upon arrival, then automatically creates or updates loads in the transportation management system (TMS), ensuring all downstream teams see current shipment orders immediately.

“Because Infios AI is built directly into our TMS, the team understands our workflows and can make adjustments quickly. Changes that would typically require significant effort with traditional scraping tools can be implemented much faster. […] What was taking a user 45 minutes to an hour to enter only takes Infios AI about 10 to 15 minutes.”

Ben Darling
TMS Manager at Versant
The Challenge

The cost of manual order entry

Transportation orders in a variety of formats hit an already busy inbox. Emails, PDFs, spreadsheets and other formats all need to be read, interpreted and manually entered into the TMS to arrange transportation on time.

But manual work can create bottlenecks and errors. Orders sit in the queue, shipments get delayed and delivery promises are put at risk. Meanwhile, until those orders are entered, transportation teams are left without a complete view of upcoming loads and what needs to move.

One missed detail at order entry can trigger a chain of disruptions: from carrier bookings and warehouse appointments to customer commitments and added costs.

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The Solution

How the agent solves it

The Automated Order Entry agent ingests shipping documents in any format (email, PDF, image or spreadsheet), extracts and validates the shipment details, and flags exceptions for team review. The load is then created or updated in the TMS in real time, so the plan reflects what needs to be shipped. Carriers get booked on time, stock moves and the paperwork flood never becomes the bottleneck that holds up a delivery.

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The Benefits

From manual entry to faster execution

Team capacity scales

Orders get created on time, even during the biggest peak spikes.

Orders ship faster

Accurate transportation orders in minutes, not hours.

Fewer errors

Validated details mean less downstream rework.

Expanded vendor visibility

Carriers and vendors off EDI and portals also get pulled in.

Consistent experience

Consistent order visibility without increasing headcount.

Across supply chain execution

The supply chain shifts from reacting to paperwork to executing real-time shipment information, reducing delays, errors and manual handoffs across connected systems.

  • Timely shipment

    Operators can book loads immediately instead of waiting for manual document processing, providing teams with a real-time view into upcoming shipments.

  • Immediate execution

    Connected warehousing and transportation teams can begin planning receiving operations, labor scheduling and inventory allocation once they see incoming shipments.

  • Connected vendor network

    Every vendor becomes digitally connected, even without EDI or portal integration, expanding visibility across the network.

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