15 years of partnership: Reece Group transforms warehouse picking with Voice

The Challenge

Scaling a national network

Reece's National Distribution Centre in Melbourne services branches and customer orders across Australia and New Zealand, requiring a picking process that could scale with the network.

Slow onboarding from paper and RF-assisted processes

The previous picking process required operators to read and interpret instructions manually.

Improving safety on the floor

Pickers work on mobile pallet movers, so any process that put a device in their hands or a screen in front of them was a risk.

The Solution

Talkman A730 and A730x voice devices

Voice prompts guide every pick, with no device to hold and no screen to read.

Workflow-led picking

Screenless, paperless step-by-step guidance through location validation and quantity checks.

Consistency across sites

The same voice process runs across all locations, so pickers can move between sites and immediately know how the system works.