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Officeworks grows warehouse footprint 3x with automation

Retail & E-Commerce Warehouse Management Autonomous Mobile Robots
  • 3 X

    larger facility than the previous site

  • 3

    sites operating with Infios

  • 20

    robots transferred and deployed in about one week

Infios Warehouse Managemen

Challenge

  • Rapid growth: Officeworks needed substantially more warehouse capacity to support continued growth.

  • Capacity overflow: Briggs Drive had to absorb volume from other sites cost-efficiently.

  • Excessive walking: Long pick paths capped picker productivity across the facility.

  • Multiple WMS environments: Officeworks needed one system that integrated with its AMRs.

  • Dangerous goods: Aerosols and hazardous stock required safe, compliant storage.

Solution

  • Infios Warehouse Management (WM): provides the WMS foundation for the operation.

  • Autonomous Mobile Robots (AMRs): automate movement within the facility and reduce walking for associates.

  • Flexible Robotics Model: Enabled rapid scaling of robotic capacity to support seasonal peaks through robot sharing and future Robot-as-a-Service capabilities.

  • Specialized facility design: New racking supports dangerous goods and aerosol products while meeting safety requirements.

“We're in the business of building long-term partnerships and we've certainly done that with Infios.”

Tom Weinmann
General Manager, Supply Chain, Officeworks
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