Built for distributors managing high order volume, fragmented order intake and thin margins across a broad customer base.
A distributor’s real complexity is in matching a wide, unpredictable set of customer orders, arriving in a dozen different formats from several different customers, to a catalog that can run into the tens of thousands of SKUs. Wholesale and distribution operations run on volume and margin, where a manually keyed order or a mismatched allocation doesn't just slow a shipment, it erodes the margin the entire order depended on. Infios AI connects order management, warehouse operations and transportation, so teams can process that volume without manual order entry becoming the bottleneck. That helps wholesale and distribution teams solve problems including:
A customer order arrives as an email, PDF or fax instead of a clean EDI feed, so teams need to decide how to get it into the system without slowing down the queue behind it.
Demand across customers exceeds available inventory for a SKU, so teams need to decide who gets what and in what order.
An order's cost to fulfill starts to outpace its margin from manual touches or rework, so teams need to decide where to intervene before it ships at a loss.
Hendrick Automotive Group
SMECO
DM Merchandising
Galipo
Distribution margins are won or lost order by order, so the right AI solution must work at the volume and format chaos distributors actually deal with, not a clean, structured version of it. Our checklist for evaluating an AI supply chain execution solution covers what separates a solution that scales with your order volume from one that only works in a demo.
An order sitting in an inbox isn't a solved problem, it's a delayed one. Infios AI runs alongside the order, warehouse and transportation systems your team already has in place, so it can catch a malformed order or a margin-losing allocation and act on it immediately, not after someone works through the backlog by hand.
Predictive, generative, agentic and conversational AI work together across every order and every allocation: sensing which orders need attention or which SKUs are running short, deciding how to allocate or route around the gap, entering and adjusting the order across systems and tightening its read on margin risk with every order that comes through.
Wholesale and distribution companies don't need to fix every order channel at once. A good starting point is Automated Order Entry agent: instead of a team manually keying shipment details every time one of those orders arrives by email, PDF or fax, Infios AI extracts and validates the information and creates a tender-ready load in the TMS. From there, autonomy can expand into allocation and margin protection.
Not every order carries the same risk, so it shouldn’t get the same level of oversight. Wholesale and distribution teams apply their own approval rules by customer, order size or margin threshold, keeping a person in the loop for the exceptions that need judgment, while Infios AI acts independently on the high-volume, low-risk orders that make up most of the queue.
decrease in shipping errors and mis-picks
net profit growth while sales and gross profit grew approximately 15%
decrease in shipping errors and mis-picks
net profit growth while sales and gross profit grew approximately 15%
