-
250Coffee shops
-
1,700Grocery outlets
Built for consumer goods companies managing multi-channel distribution, promotional demand spikes, channel compliance and retailer-specific order requirements.

Retailers, grocery chains and ecommerce channels each expect something different on the same order. Teams need to decide how to meet every requirement without slowing down fulfillment.
A promotion or seasonal push drives sudden volume. Teams need to decide how to deliver on promises without overcommitting inventory.
If orders miss a retailer's specific requirements, teams need to decide where to intervene before a shipment turns into a costly deduction.
Peet's Coffee
Emmi Group
Durham Brands
Consumer goods companies answer to a dozen channels at once, each with its own rules, so an AI solution that only alerts on a missed requirement doesn’t go far enough. By the time someone reviews the alert, the shipment's already gone and the chargeback is close behind. Our checklist for evaluating an AI supply chain execution solution walks through the questions that actually matter.
A retailer's order doesn't wait for someone to notice it's missing a required pallet configuration. Infios AI operates inside the same order, warehouse and transportation systems already running your operations, catching a channel mismatch and fixing the packing or labeling before the shipment leaves, not after a deduction shows up on a statement three weeks later.
Predictive, generative, agentic and conversational AI work together on every channel and every account: sensing a compliance or demand risk early, deciding which orders and accounts need attention first, adjusting the fulfillment plan to match what each channel requires and refining what it catches with every promotional cycle.
Consumer goods companies don't need to overhaul fulfillment all at once. A good starting point is High-Volume Order Cancellation agent: instead of a team manually reconciling cancellations across order and fulfillment states every time a retailer pulls back a promotional order, Infios AI applies the cancellation rules, coordinates the downstream updates and escalates only the exceptions that need a person. From there, autonomy can expand into promotional planning and channel-specific fulfillment decisions.
Not every retailer relationship carries the same risk if something goes wrong. Consumer goods teams apply their own approval rules by account or channel, keeping a person in the loop for a high-value retailer relationship that needs it, while Infios AI acts independently where the pattern is already trusted.