Modern Order Management for 3PLs

Today’s 3PL is more than a warehouse, it’s the engine powering omnichannel brands. Infios Order Management (OM) gives you real-time visibility, flexible control and quick onboarding so you can serve brands better, scale faster and stay profitable.

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What are the challenges of modern 3PLs?


Viral launches, one-day delivery expectations and fast-moving marketplaces require more than pallet handling. They demand a modern, modular Order Management System (OMS) that transforms complexity into a competitive edge.

  • Slow brand onboarding - Legacy OMS rollouts take 12–24 months. By then, your brand has moved on. 3PLs need to launch new customers and channels in under 4 weeks.
  • Fragmented order visibility - When inventory data is trapped in siloed ERPs, WMS and storefronts, oversells, stockouts and angry customers follow.
  • Complex multi-channel fulfillment - Managing wholesale, Direct-To-Consumer (DTC), marketplace and subscription flows at once overwhelms traditional systems.
  • Compliance and traceability pressures - Brands expect full lot, serial and shelf-life tracking to support regulations and reduce spoilage-driven margin leakage.
  • Margin erosion from inefficiency - Manual workflows, high integration costs and poor orchestration eat into already thin 3PL margins. 

Built for modern 3PL fulfillment

A modern OMS lets you scale easily. By unifying orders across every channel, providing real-time inventory visibility and automating fulfillment logic, 3PLs evolve from tactical operators into strategic partners that power brand growth.

Fast customer onboarding

Trolley

Real-time ATP visibility

Visibility

Dynamic order orchestration

Functionality

Regulatory-ready traceability

Checklist
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Key capabilities for 3PLs

From inventory lot control and SKU serialization, Infios OM provides a solution that accelerates operational efficiency for modern 3PLs. With pre-built adapters and integrations, our solution allows modern 3PLs to accelerate onboarding. to continue to grow and scale, driving top-line revenue and maximizing efficiency.

  • Batch & Fair-Share Allocation: Balance orders across brands, customers, and channels to meet SLAs fairly and efficiently.
  • Lot & Serial Tracking: FEFO/LEFO rules ensure compliant, profitable shipments every time.
  • Native iPaaS Integration (1,500+ APIs): Onboard brands fast with prebuilt EDI, WMS, ERP, and marketplace connectors.
  • Dynamic Inventory Segmentation: Serve wholesale, DTC, and marketplace customers from one unified pool.
  • AI-Powered Orchestration: Predictive ETAs, exception handling, and intelligent rebalancing protect promises at scale.

The Infios difference

  • Time to value
    Onboard brands and channels in weeks, not years.
  • Tier 1 3PL capabilities
    Enterprise-grade orchestration for everyone.
  • AI-infused execution
    Predictive ETAs, anomaly detection and automated exception handling built in.
  • Modularity
    Start with what you need: returns, orchestration or inventory visibility and scale as brands demand.

“Modern 3PLs don’t just move pallets—they orchestrate growth. Infios gave us the speed and intelligence to meet brands where they are and help accelerate their growth.”

Steve Congro, Saddle Creek Logistics

FAQs

Our solution is optimized to support fast onboarding (under 4 weeks) of new 3PL customers and scalable to deliver exceptional performance as 3PLs grow.

Yes, our native iPaaS supports over 1,500 integrations out of the box. We offer a variety of different integrations – such as EDI, API, SFTP, JSON and XML as examples. We also offer scripting as needed for customization based on 3PL processes.

3PLs live within the 4 walls of a warehouse but lack the technology to manage the complexities of modern day commerce.

Customers typically see new customer onboarding in weeks, not years, thanks to modular implementation and prebuilt adapters.

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Transform your operations into a modern 3PL by leveraging Infios OM.

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