premiumXL Modernizes E-Commerce Fulfillment with Infios, Driving 20% Throughput Increase
Real-time warehouse and shipping synchronization improves efficiency, cuts error rates and ensures peak season resilience
Bad Nauheim, Germany – March 31, 2026 – Infios, a global leader in intelligent supply chain execution solutions, today announced that premiumXL, a leading European brand for home and interior design products and part of H.T. Trade Service GmbH & Co., has transformed its logistics operation with Infios Warehouse Management (WM). Implemented across its distribution centers in Emsdetten and Osnabrück, the deployment has delivered a 20 percent uplift in throughput, a 17 percent reduction in labor dependency and significantly reduced error rates.
premiumXL ships more than one million orders annually through its own web shops and more than 20 online marketplaces across Europe. Its portfolio spans furniture, garden and household products, encompassing more than 5,000 SKUs across six proprietary brands. Each marketplace operates under distinct service level agreements (SLAs), adding operational complexity to high-volume fulfillment.
As premiumXL has expanded, volumes have increased, demand patterns have fluctuated, and customer expectations have risen, with existing processes struggling to keep pace. At the same time, labor shortages and cost pressure intensified the need for greater efficiency and operational stability.
To create a scalable execution foundation, the company implemented Infios WM alongside Infios Shipping & Dispatch System (SDS), with SDS enabling intelligent carrier selection aligned to destination and marketplace SLA requirements. Together, the solutions orchestrate inventory, picking, packing and shipping in real time – delivering greater transparency, control and consistency across daily operations.
Infios WM streamlines inventory handling and accelerates onboarding through intuitive, standardized workflows, enabling premiumXL to deploy staff more efficiently while maintaining high service levels. Its standardized core platform, combined with modular, configurable capabilities, adapts to diverse warehouse environments – from growing SMB facilities to highly automated enterprise centers – while delivering continuous innovation without disruptive upgrades.
These improvements were not only evident in daily operations – they were proven under peak demand conditions. During Black Friday 2025, the platform handled extreme volumes while maintaining stable warehouse operations and consistently high service levels.
“With Infios, we have achieved measurable and sustainable improvements across our entire logistics operation,” says Hermann Reklin, Director of Processes and People, H.T. Trade.
“We are processing orders more efficiently, accelerating inventory turns and improving working capital performance, while reducing labor dependency and minimizing errors. At the same time, onboarding new employees has become significantly faster and more straightforward.”
“In today’s fast-moving e-commerce environment, companies need execution systems that are flexible, scalable and resilient,” says Dirk Teschner, Senior Vice President and Managing Director at Infios. “Our WM and SDS solutions help retailers like premiumXL synchronize warehouse and shipping decisions in real time – enabling them to scale efficiently while protecting service and profitability.”
As part of Infios’s intelligent supply chain execution framework, the combined WM and SDS deployment provides premiumXL and H.T. Trade with a modular foundation that can evolve alongside business growth, new sales channels, and changing customer expectations – turning operational excellence into sustained competitive advantage.