Manage rising customer expectations with voice in the warehouse
As e-commerce grows, two-day shipping standards add complexity to global supply chains. See how voice technology helps meet rising expectations.
Over the past 10 years, customers have developed a desire to have what they want, when they want it—even when the distribution center holding that item is across the country.
With these new expectations, many companies find themselves facing tough decisions. Do you hire more workers? Increase overtime? Or do you pass the cost onto the customer themselves? Luckily, voice technology is able to address many of the problems created by rising expectations, while adding benefits that positively impact the operation as a whole.
