Inside a leading consumer goods company's inventory playbook

Unlocking supply chain precision through AI-driven forecasting, real-time data and cross-functional inventory orchestration.

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Forecasting isn’t what it used to be. Today, supply chains face real-time demand swings, retail penalties for stockouts and rising expectations for speed and accuracy.

Yet a leading consumer goods company, managing one of the largest consumer goods portfolios in the world, continues to deliver with remarkable precision.

How? 

By turning forecasting from a static function into an adaptive, data-powered rhythm across systems and teams. 

This blog unpacks the architecture behind it's demand sensing and inventory strategy and what supply chain leaders can borrow from it.

 

The challenge: how to match inventory to real demand at global scale

Legacy forecasting models rely on slow-moving, historical data. But in today’s market:

  • Consumer preferences shift weekly
  • Promotions can trigger demand spikes in hours
  • External shocks (weather, political events, social trends) require instant re-planning

For a company managing thousands of SKUs across 180+ countries, forecasting must be both fast and accurate. Anything less means excess inventory, missed revenue or eroded customer trust.

 

How the company gets it right: real-time sensing + cross-system orchestration

One of the biggest gaps in most demand forecasting discussions is the role of data latency—how fast demand signals are collected, shared and actioned across functions.

This manufacturer addresses it with a multi-layered demand sensing model that includes:

1. Retail data in near real-time 

The company pulls shelf-level point of sale (POS) data directly from retail partners to monitor actual consumption, not just shipments. This allows demand signals to update hourly, not just weekly.

“The ability to sense consumption and replenish with speed is a core differentiator for us.”

Stefano Zenezini
President, Global Markets Operations, P&G (Gartner Supply Chain Symposium 2024)

2. AI forecasting with external context

Their models ingest more than internal sales. The company's forecasting engines adapt to variables like:

  • Weather and natural disasters
  • Marketing and promo calendars
  • Social media trends and competitor activity

This turns static forecasts into dynamic, self-correcting systems.

3. Integrated inventory planning across teams

Supply chain, sales and manufacturing teams work from a unified visibility layer. This allows rapid reallocation of inventory when regional spikes occur, within hours and not days.

It’s more than just "better data." It’s better co-ordination.

 

The result: agility without overstocking

The outcome for this system isn’t just predictive accuracy, it’s real-time adaptability that leads to:

  • Reducing excess inventory across distribution centers
  • Improving working capital by matching supply to actual demand
  • Increasing forecast accuracy, especially during promotional and seasonal spikes

According to recent earnings calls, the manufacturer's investment in predictive analytics has contributed to a 2 – 4% improvement in forecast accuracy year over year, even during macro-economic uncertainty.

What supply chain leaders can learn from a leading consumer goods company

Many companies invest in AI, but still miss the mark because:

  • Their retail data is delayed
  • Forecasting lives in a silo
  • Execution systems can’t act fast enough

 

Here’s what this company gets right & how others can apply it:

  1. Data is only useful if it’s in real-time:
    Daily buying habits require daily signals. Weekly cycles are already outdated. Invest in retail data integration that reduces latency. If you’re forecasting weekly but consumers are buying daily, you’re already behind.
  2. Lean into connected systems, not just smart ones
    It’s not enough to have AI. Your Order Management System (OMS), Warehouse Management System (WMS) and Transportation Management System (TMS) need to integrate forecasting outputs directly into fulfillment workflows. Fragmented tech stacks = fragmented forecasts.
  3. Forecasting is not planning:
    Forecasting is not planning: The best forecast is useless without the infrastructure to act. Even with perfect predictions, without a flexible OMS to act on those signals, your response will lag. This company's orchestration model proves that modular execution systems, from micro-fulfillment to dynamic sourcing are the bridge between sensing and action.

Modular execution systems, like micro-fulfillment, automated sourcing and dynamic routing close the loop between prediction and response. 

Demand forecasting is no longer a back-office function

Success in consumer goods isn’t just about better algorithms. It’s about aligning sensing, planning and execution into a single operating rhythm.

If you’re forecasting without visibility or sensing demand without acting on it, the gap is already costing you. As supply chains face increasing disruption, it won’t be the biggest players that win. It will be the ones that move fastest.

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