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4 TMS capabilities driving 3PL success: Infios case study
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Summary: Caliber.global, a global 3PL for large-scale global construction projects, identified four must-have TMS capabilities—multimodal booking, dynamic route optimization, international compatibility and user-friendly adaptability—that led them to Infios. These capabilities centralized transportation management across air, sea, rail and road, standardized execution across countries and integrated seamlessly with existing technology platforms. The result: enhanced visibility, optimized logistics operations and continuous value expansion that improves efficiency and service across an international supply chain.
Third-party logistics providers (3PLs) evaluating a modern Transportation Management System (TMS) start by identifying the capabilities that truly matter for their unique operations and market differentiators .
Caliber.global (Caliber), a global end-to-end supply chain solution provider for large-scale construction and capital projects, narrowed their TMS requirements to four critical capabilities. These must-haves helped them streamline decision-making and ultimately select Infios as their trusted partner.
“Infios was the only one that demonstrated strong capabilities across every category—and proved it in the demos.”
4 TMS capabilities Infios delivered for Caliber.global
- Multimodal booking
Managed services providers depend on the ability to offer the appropriate mode for each shipment. Beyond executing freight movements across air, sea, rail and road, a modern multimodal TMS helps consolidate loads, improve carrier selection and refine routes—all to drive measurable savings and service improvements. - Dynamic route optimization
Freight transportation is full of disruptions: departure delays, loading issues, traffic congestion, added stops and returns. Real-time route optimization keeps shipments on track, reduces empty miles and protects delivery promises, ensuring operations remain efficient even in complex environments. - International compatibility
Global freight movements demand seamless operations across the entire footprint. A TMS that handles currency and language differences—and navigates changing tariff policies—reduces risk, ensures compliance and keeps shipments moving smoothly across international borders. - User-friendly and adaptable
3PLs support manufacturers, suppliers, carriers and end receivers across multiple systems. A TMS must be easy to learn, implement and integrate with existing resource planning and logistics management tools. Centralized documents and data help internal teams make decisions quickly while ensuring carriers and partners receive information seamlessly.
“We didn't want to use different platforms across air, sea and road shipments—let alone between different offices. We needed a centralized system with strong international capabilities and multimodal functionality. Based on that criteria, we were looking at a limited list of providers.”
How TMS capabilities drive results
Enhanced visibility and efficiency: Real-time data and information sharing with customers creates complete visibility to shipment status, documents and financial information within a single platform.
Seamless standardization: Integrating Infios TM with other management platforms standardizes supply chain execution across all transportation modalities, countries and operating systems.
Optimized logistics operations: Dynamic route optimization, multimodal booking and global trade solutions consolidated in one platform helps reduce empty miles, manage spot rates and improve execution. The end result: increased 3PL efficiency and service across international logistics activities.
Ongoing value across adjacent supply chain activities: Supply chain technology partnerships realize long-term results for 3PLs by effectively expanding service scope supply chain execution. For instance, invoice management, audit and analysis support continuous refinements in carriers and service levels to drive down risk.
“Infios really delivered on the total package for our staff, customers, carriers and the end-receivers by seamlessly integrating with our existing technology stack.”
Making your TMS decision: start with your must-haves
Caliber's success with Infios TM demonstrates a critical lesson for transportation and supply chain leaders evaluating Transportation Management Systems: the right TMS isn't determined by the longest feature list—it's defined by the capabilities that solve your specific operational challenges.
For Caliber, those four must-have capabilities—multimodal booking, dynamic route optimization, international compatibility and seamless adaptability—directly addressed the complexity of managing global freight movements across diverse transportation modes, international borders and varying customer requirements.
Your organization’s must-have TMS capabilities may differ, but the evaluation approach remains the same:
- Be specific about requirements
- Be rigorous in vendor assessment
- Prioritize technology partnerships that evolve with your business.
Ask yourself these questions as you assess TMS solutions:
- What are the 3-5 capabilities we absolutely cannot operate without?
- Which system limitations are currently costing us the most in efficiency and service delivery?
- How will our TMS requirements evolve as we scale and enter new markets?
- Can a potential vendor demonstrate—not just describe—these capabilities in action?
The answers will help narrow your vendor options and set you up for long-term success.
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