Infios AI

Supply chains face a million daily disruptions. Infios AI responds faster than your team can act on its own.

It senses events, decides the best response and acts across orders, warehouse and transportation, automatically, in real time.

  • 42% → 8%
    MANUAL TOUCH RATE REDUCTION

    B2B distributor

  • 70 %
    Backorder REDUCTION

    Online retailer

  • 44 %
    CARRIER DETENTION REDUCTION

    F&B manufacturer

The gap

The gap between knowing and doing

Your systems detect the problem. Your teams get the notification. Then the manual scramble begins. 

By the time anyone has the full picture, the impact has already spread across orders, inventory and customers. Work keeps moving, but on the wrong plan and across disconnected systems. 

The gap between knowing and doing is where supply chains break. Infios brings enterprise-grade execution to organizations of any scale.

Others tell you what's wrong. Infios AI fixes it. At whatever pace your operation is ready to move.

AI_Page-TheGap-20260429-v1.gif
One system, immediate response

Infios AI powers Intelligent Supply Chain Execution™

Infios AI enables Intelligent Supply Chain Execution, so decisions and actions happen continuously across orders, warehouse operations and transportation.

With Infios AI, capabilities are shared across Order Management Systems (OMS), Warehouse Management Systems (WMS), and Transportation Management Systems (TMS) in real time, so when something changes in one domain, the response happens across all three.

AI_Page-IntroInfiosAI-20260429-v1.gif

“With Infios AI, our operations employee is able to focus on everything else she needs to do and is saving at least five hours a week on just data entry.”

Ben Darling
Transportation Management System Manager at Versant
How it works

How Infios AI works

Infios AI coordinates every response using four forms of AI.

  • Predictive

    Predicts what's likely to happen and where it will hit.

  • Generative

    Understands what’s happening and why it matters.

  • Agentic

    Acts across orders, inventory, labor and transportation.

  • Conversational

    Explains what changed in clear, real-time terms.

“Infios AI is the first line of defense. It reaches out, calls the carrier, gets an update, and if they don't answer, it immediately follows up with an e-mail. We've drastically reduced the number of follow-ups our operations folk have to do.”

John O`Callaghan
Director of Intormation Technology at CJ Logistics America
Infios AI in action

This is Infios AI, in production today.

Without it, a single disruption takes hours to understand and days to recover. With Infios AI, there are no escalation calls, no coordination bottlenecks.

One system. Immediate response.

Autonomy is earned, not assumed

Trust first, autonomy earned

Most AI solutions ask you to choose between speed and control. Infios AI doesn't. Autonomy is earned, not assumed. Infios AI operates within your guardrails and advances from recommendation to execution as trust is established. It doesn't replace human judgment. It operationalizes it at scale.

Stage 1: Assisted

Infios AI recommends. You approve. Every decision is explained. Every adjustment teaches the system about your business.

Stage 2: Automated

You set the policy, Infios AI executes. Exceptions escalate with full context and every action is tracked and auditable.

Stage 3: Autonomous

Infios AI executes operational decisions end-to-end within defined guardrails. Your team focuses on strategy, not coordination.

Built into every domain

Infios AI operates across Order Management, Warehouse Management and Transportation Management, enabling Intelligent Supply Chain Execution™. Capabilities no longer sit inside each system. They’re shared and executed across workflows in real time.

  • Order Management

    Order and document agents capture, translate and validate unstructured documents such as orders and bills of lading, transforming them into structured data within live execution to eliminate manual entry. Shippers gain full inbound visibility, reducing dependency on vendors’ use of EDI or portals.

  • Warehouse Management

    Warehouse agents assist supervisors and operators by automating inventory research, issue resolution and real-time, tailored labor coaching based on associate performance and company SOPs.

  • Transportation Management

    Transportation agents automate execution workflows, including driver check calls, via AI-powered voice agents that are triggered by defined conditions. This significantly reduces manual touch and manages exception workflows with full context.

Order and document agents capture, translate and validate unstructured documents such as orders and bills of lading, transforming them into structured data within live execution to eliminate manual entry. Shippers gain full inbound visibility, reducing dependency on vendors’ use of EDI or portals.

Inside Infios Archer™

Infios AI is powered by Infios Archer, the AI product bundle that turns intelligence into action across orders, warehouse and transportation. It turns systems of record into a system of action that can sense, decide, act and learn. Its modular approach lets you start with one workflow, prove value and expand at your own pace. Designed to coordinate execution in real time, automate operational workflows and guide faster decisions and actions.

“Even if there’s a slight delay, Infios AI reduces the noise; it helps tracking and visibility to ensure the ultimate goal of delivering product on time occurs.”

John O'Callaghan
Director of Information Technology at CJ Logistics America

Related content

  • Press Release

    Infios Advances Intelligent Supply Chain Execution with AI-Powered Warehouse Innovations

    New capabilities deliver targeted, high-impact use cases that improve efficiency, accelerate decision-making and simplify warehouse operations

  • Press Release

    Infios advances Intelligent Supply Chain Execution with new AI agents built for execution without interruption

    New AI agents operate inside workflows across orders, warehouse and transportation, enabling seamless orchestration

  • Report

    Supply Chain Execution Readiness Report

    The Supply Chain Execution Readiness Report breaks down exactly where the cracks are, why AI is stalling in pilot mode and what the path to intelligent, connected execution looks like in practice

New capabilities deliver targeted, high-impact use cases that improve efficiency, accelerate decision-making and simplify warehouse operations