Optimize vehicle routing and planning to improve dispatch and driver efficiency, meet customer expectations and control costs from first mile to final delivery.
Customers expect visibility, accurate ETAs, customized over-the-threshold setups and return services across B2C and B2B deliveries
Inflation drives up costs across operations—from fuel to vehicle maintenance, driver salaries and technology investments
Constant disruptions in transportation networks—weather, traffic, last minute cancellations and unscheduled stops—add costs and threaten the customer experience with each delay or route change
Labor shortages across drivers, dispatchers and customer service require delivery operations to maintain service levels while controlling costs for assets and personnel
As customers expect street-level visibility and real-time updates, logistics teams must stay informed on vehicle movements, route disruptions and exceptions while promptly communicating changes to drivers and customers
Vehicle routing and optimization improves productivity, streamlines delivery planning and execution and enhances in-transit visibility, from the first to the last mile.
Our solution optimizes routes, milage driven and resource utilization for couriers, less-than-truckload (LTL) carriers, private fleet and white glove delivery operations.
It helps you navigate changing conditions, avoid delays and meet service expectations while completing more deliveries with fewer miles, driver hours and vehicles.
Optimize delivery routes to reduce mileage, vehicle use and driver time while controlling transportation costs.
Adapt routes to changing traffic, travel conditions and delivery requirements with automated, street-level optimization.
Keep teams and supply chain partners informed with real-time tracking, alerts and automated status updates.
Accommodate specialized delivery requirements, including white-glove services and reverse logistics.
Keep drivers informed and connected to improve execution efficiency and customer service.
Connect routing, delivery management and status updates to streamline fulfillment from dispatch to final delivery.
Route & asset optimization
Intelligent optimization engines plan the most efficient routes and continually adjust them to accommodate added or cancelled stops and disruptions.
Personnel productivity
Automation standardizes exception handling and streamlines workflows to maximize labor efficiency. Centralized dispatch, planning and customer service improve resource utilization by 50-90% through geographic consolidation.
Real-time shipment tracking
Track every shipment in real-time to adjust operations, monitor ETAs, verify delivery signatures and resolve issues proactively—enhancing service for your customers and their end consumers.
Visibility & predictive delivery
Maintain complete shipment visibility from pickup to delivery, improving customer service with real-time updates, manual adjustments and proactive alerts.
The final mile (or last mile) in logistics is the final stage of the delivery process, where a shipment is transported from a transportation hub, distribution center or retail location to the end customer or delivery point.
As this is the point at which the customer receives their order, the final mile plays a crucial role in shaping their brand experience. The goal of final mile logistics is to ensure in-transit visibility, provide accurate estimated times of arrival (ETAs) and ensure accurate deliveries to or from the end user.
Vehicle routing and scheduling optimizes routes optimizes routes and delivery times for dedicated fleet of vehicles, focusing on completing all assigned deliveries while reducing vehicle miles, hours and drivers.
This technology leverages automation to adjust routes based on factors such as vehicle capacity, driver availability, traffic conditions, customer delivery windows and any additional pick-up or delivery stops made after the initial departure.
Technology that optimizes vehicle routing and scheduling is designed for businesses and service providers involved in the final stage of product delivery, where efficiency, timing and customer satisfaction are critical. It is used across a range of industries that depend on timely, efficient last-mile deliveries.
Key users/transportation operations include:
Courier services
Less-than-truckload (LTL) carriers
Private fleets
White glove delivery operations
This technology benefits both shippers and customers by providing real-time shipment status visibility, ensuring that each delivery is executed as scheduled with optimal efficiency.
Optimized vehicle routing and scheduling integrates integrates workflow optimization with centralized operations and delivery tracking including electronic Proof of Delivery (ePOD) to labor costs, vehicle miles and customer service inquiries, boosting operational productivity.
Additionally, back-office order management enhances operational efficiency by consolidating order management and routing, location detail control, complex pricing management and work settlement into a streamlined process.
Infios Vehicle Routing and Optimization, formerly MercuryGate Final Mile, originated from MercuryGate's 2021 acquisition of Cheetah Software Systems.
Infographic
Find value across B2B and B2C logistics—from first to final mile. Infios solutions tackle disruptions, enhance productivity and drive profitability
Brochure
The final mile defines the customer experience and drives the highest costs. Ready to optimize? See how Infios transforms final-mile delivery
Infographic
Discover the key factors to consider when deciding whether to build or buy a TMS, and how each option impacts your supply chain efficiency and cost-effectiveness
Find value across B2B and B2C logistics—from first to final mile. Infios solutions tackle disruptions, enhance productivity and drive profitability
The final mile defines the customer experience and drives the highest costs. Ready to optimize? See how Infios transforms final-mile delivery
Discover the key factors to consider when deciding whether to build or buy a TMS, and how each option impacts your supply chain efficiency and cost-effectiveness
